CenturyLink Case Study

Quick system migration and automated workflows speed time-to-revenue


CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to deliver premier services over one of the world’s most advanced IP-optimized networks. To continue prevailing after their acquisition of Level(3) Communications, CenturyLink needed to record and maintain accurate records.

3-GIS was chosen as the ideal fiber management solution to combine the various systems and data models into one seamless system and the data migration began. Today, CenturyLink continues to use 3-GIS to manage their networks worldwide, to interact with and inform other operational systems, to empower field crews with a mobile tool, and to generate least-cost routing using automation.



  • Record and maintain accurate records so the business can remain one of the most advanced IP-optimized network providers


  • Legacy data converted from 200,000+ cables across North America and Europe
  • Management of fiber assets for +100,000 fiber-enabled on-net buildings in 350 metropolitan areas
  • 1,000 demand points planned in 25 minutes


  • Network management system with single geodatabase
  • Automated least-cost routing
  • Single point of entry from the field
  • Provisioning system integration

Performance enablers

  • API integration allows us to accurately record active fiber equipment inside the network management system
  • Machine-prescribed routes reduce the amount of time for managing customer turn-up

"In the conversion project from last year, there were a ‘few bumps in the road’ along the way. Nevertheless,...3-GIS went above and beyond to do whatever was necessary for the project to succeed."

-Greg Connors, GIS Manager

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