DANC customer spotlight

Managing a middle-mile fiber network in northern New York

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The Development Authority of the North Country (DANC) is a public authority serving rural northern New York. Alongside managing water systems and shared municipal services, DANC operates a 2,100-mile open-access fiber network connecting the region to carrier hubs in Syracuse, Albany, and New York City.

Originally built to connect schools, the Open Access Telecom Network (OATN) now serves as the backbone for broadband and economic development across the region.

Download the story here.

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Challenge

  • DANC’s telecom team needed to replace its outdated GIS to move forward with an organization-wide upgrade.
  • Existing system was incompatible with current Esri environments, slowing progress and limiting data sharing.
  • Needed a telecom-ready platform that could:
    • Preserve historical records
    • Work with tools like Esri Field Maps and Trimble
    • Support future network unification
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Problem

  • Without a centralized system of record, documenting middle-mile infrastructure became inefficient.
  • Field updates were hard to integrate, and legacy data was difficult to maintain. To mitigate these issues, DANC sought a solution that:
    • Modernized processes without adding complexity
    • Provided a stronger foundation to manage telecom assets
    • Tracked network connectivity
    • Supported open-access operations
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Solution

  • The intuitive setup, guided data migration, and fiber-specific capabilities of 3-GIS | Web made it a clear choice for DANC as they looked to modernize and scale their network.
  • Using 3‑GIS | Web, DANC can now:
    • Establish a centralized system of record for its middle-mile network
    • Document ducts, cables, splice closures, and equipment with precision
    • Maintain compatibility with Esri environments across service areas
    • Import field data directly into a unified model for analysis and planning
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Why 3-GIS as the solution?

  • Complete network oversight
  • Fully Esri compatible
  • Accelerated documentation
  • Simplified recordkeeping
  • Easy to use
  • Scalable for future growth
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Ready to get started?

  • Looking to modernize your fiber network? Let’s talk about how 3-GIS can help you scale.