Managing over 1,500 route miles across multiple US states, a wholesale dark fiber provider faced critical challenges with their extensive network infrastructure. Their existing systems—two disparate platforms, OSPInsight and CrescentLink—fell short in meeting operational needs.
The starting point
Inefficiencies caused by maintaining separate management systems across business units
Lack of visibility creating silos between teams and data sources
Inconsistent data leading to operational frustrations and delays
Absence of a unified platform to serve as a single source of truth for all fiber plant data
The requirements
Support for activities across planning, design, engineering, construction, and asset management
Consolidation of all fiber network data into a unified platform for seamless collaboration and operational efficiency
Facilitation of future integrations to adapt to evolving business needs
The decision and implementation
The company launched an RFP process to identify the best solution to address their challenges. The criteria for selection included system scalability, ease of integration, and the ability to serve as the organization’s system of record.
After a rigorous evaluation, 3-GIS stood out as the preferred choice—3-GIS | Web for its powerful capabilities and the team for their demonstrated expertise in efficient fiber network design and management. The decision marked a pivotal step in the company’s journey toward streamlined operations.
Along with the new system, 3-GIS is providing end-to-end implementation services to ensure a seamless, cost-effective transition. This solution will streamline current processes while also creating a solid foundation for future integrations, enabling the company to scale and adapt with ease.
The project scope includes:
System implementation: Configuring 3-GIS | Web to align with operational and technical needs
Data migration: Seamlessly consolidating data from OSPInsight and CrescentLink into 3-GIS | Web
