National Network Operator customer spotlight

Establishing a digital twin for a national network

National Network Operator

A leading North American network operator manages thousands of miles of fiber connecting communities, businesses, and carrier partners across the continent. As the organization prepared for a major merger, the need for clearer visibility, consistent data, and better coordination across teams became critical. To support this transition, the company set out to establish a cloud-based digital twin and unified system of record capable of supporting planning, construction, and operations at enterprise scale.

Download the story here.

icon-simple-outcomes

Challenge

  • As the network expanded and asset complexity grew into the millions, maintaining accurate records and coordinating work across regions became increasingly difficult.
  • Desktop-based workflows and limited integration options made it harder to consolidate operations across multiple regions.
  • With the merger approaching, the organization needed a more reliable way to understand and manage its network across teams.
icon-simple-deliverables

Problem

  • Managing data across multiple regions often required manual coordination. Small inconsistencies led to rework, delays, and risk across planning, permitting, and customer activation.
  • Handoffs between planning, design, construction, and operations were slower than they needed to be, limiting the organization’s ability to maintain a consistent view of the network. With merger activities already underway, the timeline to improve visibility and data consistency was increasingly compressed.
icon-simple-performance-enablers

Solution

  • The company partnered with 3-GIS to migrate decades of complex network data from GE Smallworld and establish a cloud-based digital twin serving as its unified system of record.
  • Using a structured, phased approach, the teams are transitioning thousands of network assets and records while maintaining daily operations. The new system reduces rework, improves visibility across teams, and speeds the path from planning to customer connection.
  • With the migration progressing toward completion within four months, the organization is building a stronger foundation for faster decisions, better collaboration, and long-term operational scale.
icon-simple-data

Why 3-GIS as the solution?

  • Telecom migration expertise
  • Rapid implementation timelines
  • Cloud-native architecture built for telecom
  • Strong data integrity and validation
  • Scalable foundation for enterprise network operations
icon-simple-question

Ready to get started?

  • Looking to simplify and establish a unified system of record for your infrastructure?
  • Let’s talk about how 3-GIS can support your next stage of network growth. Contact us to get started.