Tbaytel is a municipally owned telecommunications provider serving Thunder Bay and the surrounding region in Ontario. As the largest independently owned telecom company in Canada, Tbaytel has delivered essential communications services since 1902, and continues to invest in its infrastructure to keep pace with customer demand and regional growth.
After completing most of their copper-to-fiber conversion, Tbaytel needed to enhance how they managed their growing fiber network. Their systems were fragmented—limited use of Ericsson Network Engineer (ENE) for posting as-builts and separate CAD environments for network design. This setup created bottlenecks and made it difficult to maintain consistent, real-time visibility across the network.
Problem
Outdated tools and siloed systems introduced duplicate data entry and reduced efficiency. Without a centralized view of their network, Tbaytel faced extended project delays and increased operational risk—especially when managing and expanding their fiber infrastructure across Ontario.
Solution
Tbaytel implemented 3-GIS | Web, 3-GIS | Admin, and 3-GIS | Mobile as part of an on-premises deployment designed to modernize their fiber network management approach.
A key part of the project is the migration of Tbaytel’s ENE data into 3-GIS | Web, creating a single source of truth and enabling teams to manage the network more effectively.
The new solution provides real-time visibility, streamlined workflows, and a stable platform to support everything from network planning to service activation.
Why 3-GIS as the solution?
Expertise in ENE data migration
Configurable software aligned to internal processes
Improved visibility into network capacity and health
Support for integration and scalability
Ready to get started?
Questions about upgrading? Let’s talk through your options.
We’re here to make your upgrade simple—contact us to get started.
